Digital Accessibility (WCAG) & EAA

A store every customer can use comfortably – in line with the new requirements.

Since 28 June 2025 the European Accessibility Act (EAA) has applied to services including e-commerce. Microenterprises providing services are exempt, but other online stores selling to consumers in the EU should meet its requirements.

We audit your website or store against WCAG 2.1 level AA – the standard the EAA's harmonised norms build on – and fix issues without breaking your design, on WordPress, Webflow and other platforms.

Book a free consultation What's included

What's included

WCAG 2.1 AA audit

Automated and manual tests: contrast, alt text, forms, headings, keyboard and screen reader use.

Code and content fixes

Semantic HTML, proper form labels, visible focus and WCAG-compliant contrast – keeping your site's look.

Purchase journey

We test the whole customer path: search, product page, cart and checkout – the core of any e-commerce service.

Accessibility information

We help you describe how your store meets accessibility requirements – the EAA requires this information to be available to customers.

Team training

We show your team how to add content and products so the store stays accessible after our fixes.

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Who it's for

  • Online stores with 10 or more employees or turnover above €2 million
  • Businesses selling to consumers across the EU
  • Stores that want to serve older customers and people with disabilities well
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How we work

  1. Free call 30 minutes online: we learn about your website, goals and constraints.
  2. Analysis and plan We review the current state and prepare a prioritised scope of work with a quote.
  3. Implementation We deliver the work in stages and show progress as we go.
  4. Handover and support We summarise the results and agree whether ongoing care is needed.

Frequently asked questions

Does the EAA apply to my store?

It applies to most online stores selling to consumers. Microenterprises (fewer than 10 employees and annual turnover or balance sheet total up to €2 million) are exempt. If in doubt, confirm with a lawyer.

Is an accessibility plugin enough?

No. Accessibility overlays don't fix problems in the code and can even make screen readers harder to use. Effective fixes are made in the site itself.

Will accessibility change my store's design?

Usually only slightly: we improve contrast, focus and labels. Your design and brand character stay.

Where do we start?

With a free 30-minute online consultation. We discuss your website and goals, then prepare a scope of work and a quote.

See also

SEO & UX audits

Speed, indexing, content and UX – with a prioritised list of fixes.

See the service →

WordPress care

Safe updates, backups, monitoring and a monthly report.

See the service →

Ready for secure automation?

Contact us so we can analyze your business processes and select the optimal hardware and software configuration.

Book a Free 30-min Video Consultation Direct Email: contact@3oz.eu

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